FAQ2022-08-12T11:20:03+00:00

Frequently Asked Questions

Are there any special conditions?2022-08-12T12:51:28+00:00

For eating at the Chef’s Table, you have read this disclaimer and agree to its contents.

  • You understand and agree that despite Noor’s best efforts and care there are hazards in the kitchen such as hot surfaces and (hot) liquids and that there is a risk of slips and trips etc. After all, these elements are essential for the kitchen to function.
  • You will follow the instructions given in the interest of safety and will not disturb equipment and/or staff in the kitchen.
  • You agree to release Noor and its employees from criminal proceedings and civil claims for damage, loss or personal injury resulting from your presence in the kitchen.
What is Noor serving at the Chef’s Table?2022-08-12T12:48:18+00:00

At the Chef’s Table we offer a fixed menu of 10-courses where we cannot take into account radical (diet) wishes.

We do not serve a vegetarian/vegan menu at the Chefs Table.

Can I book with more than 5 people?2022-08-05T22:26:58+00:00

No, that is not physically possible.

The Chef’s Table can accommodate up to 5 people.

You can only book up to 4 people online.

If you want to make a reservation for 5 people, please contact us.

How can I make a reservation?2022-07-06T20:50:47+00:00

You can make a reservation through our reservation system by clicking the “book” button in the bottom right corner of your screen.

Reservations can be made at Noor within a reservation period of 3 months.

Each new date will be available exactly 3 months ahead from 10:00.

You can only book online for tables up to 5 people.

I want to book from 6 people2022-07-06T21:23:49+00:00

For group requests of 6 to 12 people, please send an inquiry to hello@noor.nl.

We also take into account a reservation period of 3 months for group reservations.

If you want to have lunch or dinner with more than 12 people, you can rent the restaurant, send a request to hello@noor.nl.

View the reservation conditions here.

Do I have to pay a deposit?2022-07-06T21:57:54+00:00

Yes, to guarantee your reservation we ask for a deposit.

View the reservation conditions here.

What are the cancellation conditions?2022-07-06T21:58:52+00:00
I have not received a confirmation2022-07-06T21:27:43+00:00

If you have not received confirmation within 10 minutes of making your reservation, please check your SPAM folder. It is possible that your provider places our (automated) emails in your spam folder by means of filters. If you cannot find the confirmation email in your SPAM folder, please contact us at hello@noor.nl.

How does the waiting list work?2022-07-06T20:59:20+00:00

If there is no table available on the date you want, you have the option to place yourself on the waiting list. When a table becomes available, all candidates will be notified at the same time.

Tables become available regularly, so it is advisable to sign up for the waiting list without obligation if there is no more availability.

I have a question about an existing reservation2022-07-06T21:40:38+00:00

Do you already have a reservation and a question about this? Please contact us via hello@noor.nlor by telephone on +31 (0) 50 700 1370.
You can reach us by phone from Tuesday to Saturday from 10:00 to 18:00.

What does Noor serve?2022-07-06T21:42:57+00:00

Noor offers a gastronomic menu with à la carte dishes and a carefully composed wine list to accompany your lunch and dinner with suitable wines.

In addition, Noor offers a special menu in 5 or 7 courses with suitable wines and/or non-alcoholic infusions and juices. Here you will find our current menu.

Characteristic is the use of citrus, fresh acids, vegetables, fish, a little meat and seasonal fresh products.

What are the menu prices?2022-07-06T21:44:49+00:00

All information about our menu can be found here.

I have a dietary requirement/allergy2022-07-06T21:02:05+00:00

We can accommodate allergies, provided they are stated at the time of booking. Please note, however, that we cannot meet dietary or dietary requirements and/or allergies that we believe may compromise the character of our dishes within the style and composition of our menus.

We offer a complete vegetarian menu. However, we do not serve vegan cuisine.

Our dishes consist of a large number of parts and ingredients, each of which contributes to the ultimate experience. We can take into account allergies and dietary requirements, provided they are mentioned at the time of booking. Please note, however, that we cannot meet (diet) wishes and allergies that we believe do not suit the character of our dishes, our cooking style or the composition of the menu.

A surcharge may be charged for changes/adjustments in the menu.

If you make a last minute reservation, it is important to know that we will no longer make changes to our dishes on the day itself.

Can I stay overnight with you?2022-07-06T21:17:10+00:00

No, we do not have accommodation options.

We strongly recommend the following hotels:

> Van der Valk Hotel Hoogkerk – A7 (5 minutes by car)
> Leonardo Hotel – A7 (8 minutes by car)
> The Market Hotel– Center (11 minutes by car)
> Hotel Prinsenhof Groningen – Center (11 minutes by car)

Do you have a bicycle shed?2022-08-05T22:55:23+00:00

Noor does not have a bicycle shed and in connection with the safety of your bicycle, staff and other guests, no bicycles may be placed on Noor’s site.

There are plenty of opportunities to park your bicycle around the restaurant.

Can I park nearby (for free)?2022-07-06T21:19:13+00:00

In front of the restaurant, along the road, you can park for free.

Can I easily reach you by public transport?2022-07-06T21:18:26+00:00

Noor has a perfect connection with public transport:

Bus stop “Hoogkerk, Fabriekslaan” is opposite the restaurant.
By bus from Groningen Central Station: travel time 11 minutes.
By bus from Grote Markt Groningen: travel time 18 minutes.

Which taxi service do you recommend?2022-07-06T21:20:12+00:00

We have good experience with the following taxi services:

Taxi TOP
available 24/7
T: 06 101 032 33
E: contact@taxitop-groningen.nl
W: taxitop-groningen.nl

Gre-Go Taxi Service
available 24/7
T: 085 773 17 30
E: taxi@gre-go.nl
W: gre-go.nl

Are children welcome?2022-07-06T21:13:27+00:00

Noor is less suitable for small children. Children who eat the full menu are welcome in the restaurant. The Chef’s Table can only be reserved from 18 years of age.

We have something to celebrate, can Noor do something for that?2022-08-05T15:41:38+00:00

Noor has developed a special congratulation cake that is presented spectacularly.

The cake costs €18 and you can order it up to 24 hours in advance of your reservation.

Can I bring my dog?2022-07-06T21:12:41+00:00

Pets are not allowed on Noor’s grounds or in the building.

Is Noor wheelchair accessible?2022-07-06T21:11:53+00:00

The restaurant and Chef’s Table are not easily accessible with a wheelchair due to height differences, thresholds and small turning angles. However, we make every effort to help you in as discreetly as possible. To be sure, please contactus in advance so that we can receive you as well as possible. Noor does not have a wheelchair accessible toilet area.

Is there a dress code?2022-07-06T21:10:21+00:00

We welcome every guest as it is.

What are the payment options?2022-07-06T21:08:24+00:00

We accept the following credit cards: Visa, MasterCard and American Express.
In addition, you can pay with Maestro (pin), cash or with a voucher/gift voucher* distributed by Noor.

*Discount cards, gift cards or vouchers not distributed by Noor will not be accepted.

Payment afterwards on account is only possible if you have made clear agreements in advance with management.

Can I bring my own wine?2022-07-06T21:04:29+00:00

This is allowed provided that this is stated when making the booking.
It is not possible to bring your own wines that Noor has on the wine list.

The corkage fee is €75 per 750 ml bottle, for a maximum of two bottles. This includes service and glassware.

If you want to bring larger and/or several bottles, please contact us first via hello@noor.nl.

Can you smoke at noon?2022-07-06T21:03:34+00:00

Noor is completely smoke-free. It is therefore not allowed to smoke inside our buildings and outside. If management determines that the smoking ban has been violated, the fine/compensation amounts to €150 per violation.

Does Noor sell gift cards?2022-07-06T21:47:27+00:00

You can order digital gift vouchers via this route.

Please note: the reservation you wish to make, linked to a gift voucher, must be made in accordance with our regular reservation conditions. Please also take into account our reservation period of 3 months. Vouchers are only available online, they are not for sale in the restaurant.

Do you have a terrace?2022-07-06T21:38:23+00:00

Noor has no terrace.

My question is not listed, how do I contact you?2022-07-06T21:49:51+00:00

We try to provide as many answers to your questions as possible via the frequently asked questions page.

Is your question not listed?

Then you can contact us via hello@noor.nl or +31 (0) 50 700 1370.
You can reach us by phone from Tuesday to Saturday from 10:00 to 18:00.

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